This Privacy Statement discloses the privacy practices of the https://castawaysenergy.com website (the “Site”).

In this Privacy Statement, “we” and “us” refer to Castaways Energy. Castaways Energy is committed to protecting your privacy, so we provide the following information about our data practices:
What personally identifiable information about you is collected through the site;
How the information is used;
With whom the information may be shared;
What choices are available to you regarding our collection, use, and distribution of the information;
The kind of security procedures that are in place to protect the loss, misuse, or alteration of information under our control; and
How you can correct any inaccuracies in the information.

Information Collection and Use
We collect information from our users at a variety of locations on our Site. We are the sole owners of the information and will not sell, share, or rent it to others in ways different from what is disclosed in this privacy statement.

Registration
To use certain areas of the Site, you must first register as a Member or Agent. During registration, you may be required to submit contact information and other personal information (e.g., your address, phone number, and unique identifier). We use this information to contact you about the services available on the Site and to verify your identity when you use it.

Email and Other Communications
We may communicate with you through e-mail, postal mail, courier or overnight delivery mail, telephone calls, or faxes to confirm rates, describe our services, or contact you regarding your transactions or inquiries on the Site. We collect relevant contact information for these purposes.

Cookies
The castawaysenergy.com website uses cookies, tracking pixels, and related technologies. Cookies are small data files that our platform serves and stores on your device. Our site uses cookies dropped by us or third parties for a variety of purposes, including operating and personalizing the website. Additionally, we may use cookies to monitor your site usage, enabling us to target ads to you on other websites.

Log Files
Your computer reaches us via an Internet Protocol, or “IP,” address. This data can tell us things such as what part of the world you are connecting from. We use IP addresses to analyze trends, administer the Site, track a user’s movement, and gather broad demographic information for aggregate use.

Information Sharing
We may provide or sell aggregated demographic information to other companies. Aggregated information means information that is a collection of data about many users and from which no data specific to any one user can be obtained. We also work with other companies, such as those that host our site, and those companies may, therefore, have access to some data on our servers. That access is subject to confidentiality protections that we place in our agreements with those companies, and they cannot use the data for any purposes other than those stated in the contract.

Links
This Privacy Statement applies solely to information collected by the Site. The website contains links to other sites. Please be aware that we are not responsible for and do not know the privacy practices of such other sites. We encourage our users to be aware when they leave our Site and to read the privacy statements of each and every website that may collect user information.

Security
We take steps to protect our users’ personal information. E-mail sent to and from the Site may not be secure. Users should not send confidential information via unsecured email. Communications to and from castawaysenergy.com will not be encrypted.

The Secure Socket Layer (“SSL”) establishes a “secured session” for the transmission of some information to and from the Site. The Secure Socket Layer (SSL) encrypts the information you send over the Internet between your computer and ours, ensuring its confidentiality during transit. The use of SSL requires that you have an SSL-compatible browser. Currently, Netscape 2.0 or higher, Microsoft’s Internet Explorer 2.0 or higher, and the latest versions of Safari, Mozilla Firefox, & Google Chrome are all SSL-compatible. Older versions of browsers will not support SSL sessions. If you do not have a browser with SSL capabilities, you can download one from a Netscape or Microsoft website.

Our computers themselves are a segregated network through firewall technology. We use anti-viral software and restrict access to sensitive areas on our computers. Every one of our users should install and use, and keep up-to-date, software that screens for viruses and other harmful files that could damage data on systems operated or used by those users.

Surveys
From time to time, our Site may request information from users via surveys. Participation in these surveys is completely voluntary, and the user, therefore, has a choice whether or not to disclose responsive information.

Disclosure for Law Enforcement Purposes
In addition to the aforementioned circumstances, we may disclose your information if required to do so by law, court order, subpoena, or as requested by another government or law enforcement authority, or in our good faith belief that disclosure is otherwise necessary or advisable, including, without limitation, to protect your rights and those of others with whom we do business, or when we have reason to believe that disclosing the information is necessary to identify, contact, or prior to the release of any of your information, we will give you written notice unless doing so would violate the law or put you or another party in danger.

Review and Correction of Information
If a user desires to change personally identifiable information or no longer wishes to use our service, we will endeavor to provide a way to correct, update, or remove that user’s personal data provided to us. Sending Castaways Energy an email will start this process.

Modification
We may change or modify our privacy policies from time to time. Any such changes or modifications will be effective immediately once they are posted on the Site. This Privacy Statement was last updated on June 26, 2023. We recommend that you periodically review this page. We do this so our users are always aware of what information we collect, how we use it, and under what circumstances we disclose it. We will utilize the collected information in compliance with the Privacy Statement.

SunPower: By submitting a contact form or any type of lead request, the user consents to SunPower sharing my information with its authorized dealers to provide me with information on SunPower products. SunPower or its authorized dealers can call or text me (via SMS or MMS) (including via prerecorded messages and/or automated technology belonging to or hosted by third parties) at the telephone number provided above, even if it is on a state or federal Do Not Call List. Message and data rates may apply; message frequency varies. Text STOP to cancel; text HELP for help at (800) 786-7693. My consent is not a condition of purchase. Please refer to our Privacy Statement and Terms of Use.

Further Information
If you have any further questions or concerns, please get in touch with us at Castaways Energy.